Policies

HOUSE AND TICKET POLICY

Late Seating

Late seating is not guaranteed. When and if possible, latecomers will be seated at the discretion of the House Manager.

Personal Recording Devices

Photography and recording devices are strictly prohibited. Mobile phones and other electronic devices must be turned off inside the theater.

Ticket Exchanges

Ways to exchange your tickets:

MEMBERS

Members are eligible for no-fee exchanges. Deadline for all exchanges is 24 hours prior to the date on the original tickets. Tickets may be exchanged for another performance of the same production, subject to availability. No exchanges will be processed the hour before a show.

SINGLE TICKETS

Each exchange is subject to a $10.00 fee per ticket. Deadline for all exchanges is 24 hours prior to the date on the original tickets. Tickets may be exchanged for another performance of the same production, subject to availability. No exchanges will be processed the hour before a show.

NON-EXCHANGEABLE

Group sales tickets, Access tickets, complimentary tickets, tickets purchased through third-party agencies (TDF, TDI, Broadway.com, etc.), lost tickets, and tickets for past performances do not qualify for exchanges.

 

PRIVACY POLICY

Website Privacy Policy

Classic Stage Company (“CSC”) is committed to protecting your online privacy. This privacy policy only applies to transactions made, and data gathered, on classicstage.org and does not apply to any other website.

Visitor Information

CSC does not collect personally identifiable information about individuals (such as their names and postal and/or email addresses) except when it is knowingly provided. Your personal information may be collected online through TheaterMania.com, Inc.’s ticketing system, OvationTix, but only when you provide it. This information may include your name, user name, e-mail address, post office address, telephone number, event preferences and other personal data you enter when visiting this website. CSC only collects this information when you enter it voluntarily. CSC automatically collects some anonymous information when you access our site. This helps us monitor how visitors use the site for marketing and analysis in order to better serve our visitors.

Use of Visitor Information:
CSC never shares any email addresses you provide when purchasing tickets, memberships or making a donation online, through the mail, in person, or on the telephone except as required by law or by a third party. CSC will occasionally share constituent mailing addresses with other arts organizations for one-time-only usage to promote discounts or other related events. Member and Donor names are deleted from CSC’s mailing list when such list is shared with other companies.

Protection of Children Under Age 13

Personal information collected about children under age 13 is protected by the Children’s Online Privacy Protection Act of 1998 and the accompanying proposed federal regulations (accessible at www.ftc.gov). Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. CSC does not knowingly collect information from children under age 13.

Email Communication

CSC periodically sends email newsletters to our registered email subscribers and customers who have provided their email address. You may always opt out of receiving emails at any time by following the unsubscribe instructions included in the email message.

Data Security

CSC makes every reasonable effort to ensure that all of the transactions that occur on our Web site are secure. All credit card numbers submitted to the site are encrypted using Secure Socket Layer (“SSL”) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet.

Third-Party Service Providers

CSC uses third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit www.networkadvertising.org.

Contact Information

If you have any questions regarding this privacy policy, please contact:
Classic Stage Company
136 East 13th Street
New York, NY 10002
Email: info@classicstage.org
Telephone: 212-677-4210

Changes to Privacy Policy

CSC may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.