The Marketing & Communications Manager devises and implements marketing strategy and will be responsible for determining when, what, and how CSC communicates. This position will lead content creation, print, digital, and street level marketing with the goal of increasing awareness of CSC’s productions and programming for new audiences. This position reports to the Producing Artistic Director and General Manager. Direct reports: Audience Services & Systems Manager.

RESPONSIBILITIES

• Lead membership, ticketing, and pricing strategies to both build audiences and increase earned revenue.
• Oversee the company’s content calendar to ensure streamlined and effective messaging to all constituencies.
• Direct and execute all aspects of digital marketing communications including website, email newsletters, and social media platforms. 
• Conceptualize the development of print and digital promotional materials, directing external graphic designers as needed.
• In conjunction with Audience Services & Systems Manager, supervise Box Office staff and oversee high quality customer service efforts.
• In collaboration with the Audience Services & Systems Manager, develop and implement membership initiatives, and operational efficiency.
• Support outreach efforts to increase the reach of CSC’s work to new audiences.
• Support audience engagement efforts including post-show Classic Perspectives talkbacks, affinity-driven events, etc.
• Project manage CSC’s production Show Guides
• Manage a data-driven advertising strategy in consultation with external agencies as needed.
• Oversee public relations in collaboration with an external press agency.
• Support communication efforts across all departments of CSC including development, artistic, and education.
• Maintain the brand guidelines and voice that are consistent with CSCs mission.
• Manage and track the marketing budget
• Other duties as assigned

QUALIFICATIONS

• Strong communication skills, both written and verbal
• Strong organizational skills, with ability to prioritize
• Personable, with excellent customer service instincts
• Creative problem-solving abilities, diplomacy, and a collaborative spirit
• Fluency with Excel, Outlook, and Word
• Knowledge or willingness to learn Spektrix and DotDigital
• Sales experience 

COMPENSATION

The Marketing & Communications Manager position is full-time, non-exempt with an anticipated start date of September 3, 2024. The salary is $60,000 per year. This position offers health insurance (medical, dental, vision) and access to a 401k plan.

The position will work a 10am – 6pm schedule, Monday through Friday, with occasional work evenings and weekends for certain events like Opening Nights and special events. CSC offers a hybrid work option for administrative staff, with administrative staff having the option to work remotely on Mondays and Fridays.

PLEASE APPLY

If this position sounds like the perfect fit for you, please apply! In addition to your resume, send along a cover letter that tells us a little bit about yourself beyond your work history. We’d love to know more about you and hear why you’re interested in this role and what you’re looking for in a new position. You can submit all of these materials via email to [email protected] with “Marketing & Communications Manager” in the subject line.

CSC is committed to being an anti-racist organization. CSC recognizes the responsibility we bear to make our theater a place where all artists, audiences, and staff feel supported and at home. To learn more about CSC’s commitment we encourage you to visit https://www.classicstage.org/commitment.

Classic Stage Company values diversity and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor. In addition to federal law requirements, Classic Stage Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The Marketing & Communications Manager devises and implements marketing strategy and will be responsible for determining when, what, and how CSC communicates. This position will lead content creation, print, digital, and street level marketing with the goal of increasing awareness of CSC’s productions and programming for new audiences. This position reports to the Producing Artistic Director and General Manager. Direct reports: Audience Services & Systems Manager.

RESPONSIBILITIES

• Lead membership, ticketing, and pricing strategies to both build audiences and increase earned revenue.
• Oversee the company’s content calendar to ensure streamlined and effective messaging to all constituencies across platforms.
• Direct and execute all aspects of digital marketing communications including website, email newsletters, and social media. 
• Conceptualize the development of print and digital promotional materials, directing external graphic designers as needed.
• In conjunction with Audience Services & Systems Manager, supervise Box Office staff and oversee high quality customer service efforts.
• In collaboration with the Audience Services & Systems Manager, develop and implement membership initiatives and operational efficiency.
• Support outreach efforts to increase the reach of CSC’s work to new audiences.
• Support audience engagement efforts including post-show Classic Perspectives talkbacks, affinity-driven events, etc.
• Project manage CSC’s production Show Guides
• Manage a data-driven advertising strategy in consultation with external agencies as needed.
• Oversee public relations in collaboration with an external press agency.
• Support communication efforts across all departments of CSC including development, artistic, and education.
• Maintain the brand guidelines and voice that are consistent with CSC’s mission.
• Manage and track the marketing budget
• Other duties as assigned

QUALIFICATIONS

• Strong communication skills, both written and verbal
• Strong organizational skills, with ability to prioritize
• Personable, with excellent customer service instincts
• Creative problem-solving abilities, diplomacy, and a collaborative spirit
• Fluency with Excel, Outlook, and Word
• Knowledge of or willingness to learn Spektrix and DotDigital
• Sales experience

COMPENSATION

The Marketing & Communications Manager position is full-time, exempt with an anticipated start date of October 1, 2024. The salary is $65,000 per year. This position offers health insurance (medical, dental, vision) and access to a 401k plan.

The position will work a 10am – 6pm schedule, Monday through Friday, with occasional work evenings and weekends for events such as Opening Nights, readings, etc. CSC offers a hybrid work option for administrative staff, with administrative staff having the option to work remotely on Mondays and Fridays.

PLEASE APPLY

If this position sounds like the perfect fit for you, please apply! In addition to your resume, send along a cover letter that tells us a little bit about yourself beyond your work history. We’d love to know more about you and hear why you’re interested in this role and what you’re looking for in a new position. You can submit all of these materials via email to [email protected] with “Marketing & Communications Manager” in the subject line.

CSC is committed to being an anti-racist organization. CSC recognizes the responsibility we bear to make our theater a place where all artists, audiences, and staff feel supported and at home. To learn more about CSC’s commitment we encourage you to visit https://www.classicstage.org/commitment.

Classic Stage Company values diversity and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor. In addition to federal law requirements, Classic Stage Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.